Get clear requirement specifications to guide you in planning, costing,creating timelines,monitoring delivery and testing. A clear document will safe guide your company against unfinished ICT solution. You cannot demand features not clearly communicated before and the solution provider cannot claim the solution is ready if it does not meet an item stipulated in requirement specification document.
Deeper understanding of your ICT needs
Create complete user requirements to avoid unplanned costs at later stages.
Understand,streamline and estimate effort required to implement a new solution.
Prepare cost for each component and determine whether it is worth the investment.
A Roadmap will assist you in tracking milestone execution.